Frequently Asked Questions
How do I reset my password?
Click "Login" and then "Forgot Password" on the login page. Enter your email address and we'll send you a link to reset your password. The link expires after 24 hours for security.
Can I access courses on my mobile device?
Yes! Ascend is fully responsive and works on all devices. Simply visit our website from your mobile browser to access your courses anywhere, anytime.
How do I contact my instructor?
Within each course, you can use the messaging feature to communicate directly with your instructor. They will receive a notification and respond as soon as possible.
What if I need to take a break from my course?
No problem! Your progress is always saved. You can return to your course whenever you're ready and pick up exactly where you left off.
How do I become an instructor on Ascend?
We work with transformational teachers who are ready to scale their impact. Contact us to learn more about becoming an Ascend instructor and how we can support your teaching mission.